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Privacy Issues

Managed Care Confirms Serious Breach of Nearly 9 Million Patients’ Critical Info

ATLANTA, GA – Managed Care of North America, Inc. (MCNA), a major insurance company, suffered a data breach that exposed the personal information of nearly 9 million patients. The Atlanta-based company claims to be the largest dental insurer in the nation.

According to reports, Hackers had access to MCNA systems from February 26 to March 7, 2023, compromising confidential patient information such as full names, addresses, birthdates, driver’s license numbers, phone numbers, social security numbers, and protected health information. If exploited, cybercriminals can use this information to commit identity theft.

The hackers stole data that contained the following information of 8,923,662 people: 

  • Full name
  • Address
  • Date of birth
  • Phone number
  • Email
  • Social Security number
  • Driver’s license number
  • Government-issued ID number
  • Health insurance (plan information, insurance company, member number, Medicaid-Medicare ID numbers)
  • Care for teeth or braces (visits, dentist name, doctor name, past care, x-rays/photos, medicines, and treatment)
  • Bills and insurance claims

The hacker group, LockBit, threatened to publish 700GB of data from MCNA’s network unless they were paid $10 million.

You may or may not have been affected, but as always, we want to make you aware of the incident and remind you that you can take steps to help protect yourself. Check to make sure that you’re updating any software you use, changing your passwords often, and always watching out for phishing attempts.

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