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AT&T To Start Crediting Customers For Internet Outages, Long Wait Times

January 15, 2025 By John Colascione Leave a Comment

customers placed on hold for over five minutes when contacting technical support will receive a $5 Visa gift card

DALLAS, TX - AT&T has introduced the "AT&T Guarantee," a program that compensates customers for service disruptions. Fiber internet users experiencing outages of 20 minutes or more, and wireless customers facing disruptions of 60 minutes or more affecting at least 10 towers, will automatically receive a full day's service credit. Additionally, customers placed on hold for over five minutes when contacting technical support will receive a $5 Visa gift card. This … [Read more...]

Google to Phase Out Call & Chat Reporting on Google My Business Profiles

July 23, 2024 By John Colascione Leave a Comment

Google to Phase Out Call & Chat Reporting on Google My Business Profiles

WEST PALM BEACH, FL - In a recent announcement Google revealed that it will discontinue the call and chat history features in Google Business Profiles by July 31, 2024. This move appears to be part of a broader effort to streamline Google's services and shift its focus elsewhere. While these changes will affect how businesses interact with their leads, it also presents an opportunity to enhance marketing efforts with proper planning and the right tools. What’s Changing in … [Read more...]

AT&T Discloses Major Data Breach Affecting Approximately 70+ Million Accounts

July 17, 2024 By John Colascione Leave a Comment

AT&T

DALLAS, TX - AT&T recently revealed a cybersecurity incident that exposed call and text message records for a significant portion of its customer base. The breach impacted nearly all of AT&T's cellular customers, along with customers of mobile virtual network operators (MVNOs) that utilize AT&T's network. Even some landline customers who interacted with AT&T cellular users during the timeframe are included. While the compromised data doesn't contain the … [Read more...]

49 Million Customers Data Affected After Dell Technologies Data Breach

May 15, 2024 By John Colascione Leave a Comment

Dell Technologies

ROUND ROCK, TX - A security incident has come to light, prompting concerns among users. Dell Technologies, a prominent player in the tech industry, disclosed a data breach affecting a substantial number of customers, totaling 49 million. While the breach does not involve sensitive financial or payment data, it nonetheless exposes personal information, including full names, cities, postal codes, and purchase details. Despite seeming innocuous, this data can be exploited by … [Read more...]

Robo Callers, Phone Spoofing, Auto Dialers; It’s No Longer Annoying, It’s Disruptive

February 27, 2019 By John Colascione Leave a Comment

NEW YORK, NY – Everyone gets them - and it’s starting to go from nuisance, to disruptive. Robocalls, Spammers and other automated dialers; it’s beginning to actually go from annoying to interfering with my day to day operations. They come in on both my telephones and mobile device. Constantly, all day and it is becoming far more than a nuisance to the point where the FCC is going to have to start getting more aggressive on this practice. Isn’t that what they do? I mean, … [Read more...]

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by: John Colascione

John Colascione

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John Colascione is Chief Executive of Internet Marketing Services Inc. He specializes in Website Monetization, authored a book called Mastering Your Website, and is a key player in several Internet businesses through his brand SEARCHEN®

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The First Fiction Horror Story Based Entirely On An Internet Domain Name
A cyber thriller where the countdown to death is always ticking…

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Quotes to Follow

quote icon The domain name is equivalent to Gold. It is the only packaged item which is globally tax-free, portable, with value that is universal across different cultures. quote icon – Frank Schilling

quote icon Domains have and will continue to go up in value faster than any other commodity ever known to man. quote icon – Rick Schwartz

quote icon  Google knows you, your friends, your likes, what entertains you, where you are in the world at any given time. Google will soon predict your next action, your next thought, based on a collaboration of thoughts past. quote icon – John Colascione

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Hidden Gems: Some Ultra-Premium Domains I Discovered at MediaOptions

WEST PALM BEACH, FL - Earlier today, I found myself browsing the MediaOptions website after being referred there by a YouTube video that mentioned the company and spotlighted one of their domain … [Read More...]

Google’s Search Market Share Dips Below 90% for First Time in Decade

MOUNTAIN VIEW, CA - Google's global search engine market share fell below 90% in the final quarter of 2024, marking the first time since 2015 that it has dipped under this threshold. Regional … [Read More...]

Record-Breaking Data Leak Exposes 16 Billion Credentials Including Session Tokens

WEST PALM BEACH, FL - A massive trove of approximately 16 billion username-password combinations—along with session tokens and cookies - has surfaced on unsecured servers, cybersecurity researchers … [Read More...]

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