Interesting Info-graphic: What Does an Unhappy Customer Cost Your Business?
I very rarely do anything with info-graphics but I happen to come across one I really like. It’s called “What Does an Unhappy Customer Cost You?” It starts off by simply reminding you that almost everyone with a handheld device is now a reporter with a lot of power in their hands. Very true. Reviews, whether bad or good, go a very long way these days and almost everyone has the ability to get themselves heard. It then goes on to show you just how many people make purchases based on what they read of the experience from other shoppers. Reviews are powerful and this info graphic helps illustrate this in a way I think a lot of people can learn from.
John Colascione is Chief Executive Officer of SEARCHEN NETWORKS®, a digital marketing and technology company founded in 2001. An entrepreneur, author, and digital publisher with more than 25 years of experience, he specializes in search engine marketing, Website Monetization, domain names, and online business development. He is the author of Mastering Your Website and publishes commentary on technology, digital marketing, and the evolving Internet economy. Read more at JohnColascione.com.
Add STRATEGIC REVENUE as a Google Preferred Source to see more of our business, technology, and digital strategy coverage in Google Search.
Add Strategic RevenueYou can now select the categories you're interested in and receive email updates when new articles are published in only those categories.
